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Follow These Simple Steps To Update Personal Information & Replace A Lost Ghana Card; Free?

Follow These Simple Steps To Update Personal Information & Replace A Lost Ghana Card; Free?

The information on the Ghana Card, commonly known as the NIA card, may be easily modified or updated. It can also be replaced if it is lost.

The National Identification Authority (NIA) has announced that it would provide personal information update (change or correction of personal data) and card replacement services at all of its regional and operating district offices.

Date for Personal Information Change and Update on Ghana Card

The first day for updating and changing personal information on the Ghana card will be Monday, August 8th, 2022, at the 16 Regional Offices.

Date for the Start of Ghana Card Replacement

The Ghana Card Replacement Service will begin on Monday, August 8, 2022, in all 275 NIA Operational District Offices.

When will the District Offices begin updating personal information on the Ghana Card?

Starting Monday, September 12th, 2022, the Personal Information Service will be dispersed to the 275 Operational District Offices.

In addition to the aforementioned services, the Regional and District Offices will continue to provide Continuous Registration Services. The 16 Regional Offices, on the other hand, will cease providing Card Replacement Services on Monday, August 8, 2022.

Requirements for Updating Personal Information on a Ghana Card

Applicants must complete and sign an electronic Update Request Form at the regional office.

Updating Personal Information on the Ghana Card Will Cost A Fee

Updating personal details on the Ghana Card costs GHS 30.00. Any modification that affects the information printed on the front of the Ghana Card that has already been supplied to an applicant will be charged.

List of Updates on the Ghana Card that attracts a Fee

  • Change or Correction of Applicant’s Name
  • Change or Correction of the order of Applicant’s Name 
  • Correction or Addition of Applicant’s Previous Name or Maiden Name
  • Correction of Applicant’s Date of Birth
  • Change or Correction of the Nationality of Applicant
  • Correction of Applicant’s Gender
  • Change or Correction of Applicant’s Height

However, modifications that do not result in the applicant printing a new Ghana Card are FREE.

List of Ghana Card Updates which Do not Attract Fee Payment

  • Change or Correction of Residential Address
  • Change or Correction of Digital Address Code
  • Change or Addition of Postal Address
  • Correction of Hometown details
  • Correction of Place of Birth details
  • Addition or Change of telephone numbers and/or email address
  • Change of Marital Status 
  • Addition or Change of Government IDs e.g. Voter ID Card, SSNIT Card, NHIS Card, etc.
  • Change of Disability Status 
  • Change or Addition of details of Spouse
  • Change of Next-of-Kin details
  • Correction of details of Parents
  • Change of Level of Education
  • Change of Occupation
  • Change or Correction of color of hair and/or eyes

Fee-Paying Code for Ghana Card Information Update

Dial the shortcode *771# to make a payment, or use the CalBank Mobile Banking Platform, CalBank Online Mobile App, or a CalBank Branch Office to do so.

It is very important to note that at any of its Regional Offices, NIA will not take cash payments for the update service.

Documents required to update personal information on the Ghana Card

  • Birth Certificate or passport (Correction of Name/Correction of spelling or order of name)
  • Gazette Notification confirming applicant’s Name Change. Affidavits will not be accepted (Change of name)
  • A Birth Certificate or Ghana Passport (Correction of Date of Birth)
  • Document/ID from the relevant institution confirming the details (Addition of or change of details of Institutional IDs)
  • A document that existed before the applicant’s registration for the Ghana Card and confirms the names of the parents e.g. a Birth Certificate or a Marriage Certificate of the applicant (Correction of names of father and/or mother)
  • A Certificate of Naturalization, an Oath of Allegiance document, and the Non-Citizen Ghana Card of the applicant (Change from a foreign nationality to Ghanaian (foreigners)
  • A Birth Certificate that confirms the nationality of the applicant, a Dual-Citizenship Card if the applicant has one, and a valid Ghana Passport if the applicant has one (Change from foreign nationality to Ghanaian -dual citizens)
  • Documentary evidence supporting the change such as a professional certificate of the applicant or record of employment (Change of occupation)
  • Applicant’s school records confirming course taken or new educational level (Change of level of education)
  • Statement or letter on a hospital or doctor’s or medical professional’s letterhead, statements, records or letters from an agency of Government that issues or provides disability benefits (Change of Disability Status)

Ghana Card Replacement Service Guidelines at the District Level

The District Office will require applicants to fill out and sign an electronic Card Replacement Request Form.

Replacement of lost, stolen, damaged or defective cards will attract a fee of Ghc30.00 which must be made with either the: CalBank Mobile Banking Platform with short code *771#; or CalBank Online Mobile App; or at a CalBank Branch Office.

All Applicants must make the request in person and all applications must be supported with a Police Extract. Where relevant, applicants must present their damaged or invalid Ghana Cards.

Additionally, applicants should be aware that not all requests for an update or replacement will be answered the same day they are submitted. Requests may need to be reviewed for more than a day. The statutory fee will only be due to applicants after their petitions are approved, NOT before.

The NIA notes that the implementation of these operational steps is in accordance with its operational plan for nationwide continuous registration and the provision of identity management services.

 It also comes in response to the Minister of Communication.

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